EXCHANGES & RETURNS – Spyda Footwear

EXCHANGES & RETURNS

EXCHANGE

We have a very flexible exchange policy. If you wish to change your size, we will send your required item and you can return the old size to the courier who delivers all from the convenience of your home. The charges for exchange delivery service are 300/- PKR.

RETURN

Replacement / return of items can only be entertained only if you receive order with items having manufacturing defect, incorrect size / style or damaged.

Kindly call/whatsapp us at +92-321-8838449 or email our customer service department at [email protected].

Once the return is approved, we will dispatch a fresh product that will be delivered within 5 to 7 working days. You can return the damaged/wrong product to the same courier person who delivers the new one.

* The items should be in their original packing with tags intact for return / replacement / / exchange to be processed.

* Sale items cannot be refunded / exchanged / replaced / returned.

*We don’t have a refund policy.

ORDER CANCELLATION

If you wish to cancel your order, please call/whatsapp at 0321-8838449 within 6 hours of placing the order.